Superior Credit Union is actively seeking a full-time Financial Service Associate/ Teller for our Van Wert office. The ideal candidate excels in a multi-functional work environment, has a proven record of providing quality customer service, and a team player attitude.
Primary Responsibilities include but are not limited to:
-Provide exceptional member service while working as a direct liaison between Superior staff and members.
-Identify and resolve/ deescalate member issues.
-Establish banking services for members (mobile banking and bill pay services, etc.). and aid in their use.
-Conduct member transactions that may include but are not limited to withdrawals, deposits, and loan payments.
-Assist with balancing of ATM, Coin, and ITM machines.
-Auditing and report generating.
-Process and distribute mail, interoffice correspondence, and deliveries.
-Utilize credit union procedures and computer applications that may include email, Internet, Word, Excel, database and system software.
Superior Credit Union is an Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
Qualifications & Education requirements:
-Excellent organization skills
-Strong problem-solving skills
-Excellent written and verbal communication skills
-High level of typing accuracy
-Proven record of providing quality customer service
-Excellent multi-tasker
-Computer and technology savvy
-Cash handling skills
-Previous experience in a financial institution preferred
Compensation Pay Range: $16.15-$24.07
-Medical
-Dental
-Prescription
-Vision
-Employer-paid life insurance
-Employer-paid short-term and long-term disability insurance
-401(k) retirement plan with company match
-Paid time off
-Tuition assistance reimbursement
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