Inside Sales Specialist

POSITION OVERVIEW

The Inside Sales Specialist will be responsible for facilitating communication and collaboration between the sales, applications, and service teams to ensure smooth project transitions and effective internal communication. This role involves maintaining the concept catalog, owning repeat sales opportunities, and developing budgetary presentations. The Inside Sales Specialist will also coordinate and lead in-house presentations for internal and external stakeholders, serve as a key initial touchpoint with vendors, and ensure all opportunity information is properly prepared for the applications team to review. The ideal candidate will have a strong background in customer service or customer-facing roles, experience with CRM systems, and a tenacious attitude towards follow-through.

TOP 5 RESPONSIBILITIES

1. Facilitate Information Collection and Distribution
2. Maintain Alliance Concept Catalog
3. Own Repeat Sales Opportunities
4. Coordinate and Run In-House Presentations
5. Budgetary Presentation Development

ADDITIONAL RESPONSIBILITIES/DUTIES

• Support the service sales team by assisting in the transition from sales to service, ensuring proper quoting and communication.
• Schedule and conduct in-house presentations for customers and vendors.
• Develop presentations for Automated Mobile Robot (AMR) opportunities.
• Review incoming quote requests to ensure all necessary information is available for the applications team.
• Collaborate with the applications team to append new solutions to the Alliance Concept Catalog.
• Work with sales and applications teams to deepen customer relationships and gain familiarity with their operations.
• Help applications collect material and labor quotes from vendors and internal procurement.
• Communicate with management regarding any challenges between the sales, applications, and service teams.