Branch Administrative Officer

The Branch Administration Officer is responsible for ensuring the smooth and efficient operation of the branch. This role involves managing administrative tasks and ensuring compliance with banking policies and procedures. The Branch Administration Officer acts as a support to the Branch Manager and plays a key role in enhancing the overall customer experience.

Key Responsibilities:
Administrative Management:
Oversee day-to-day administrative operations of the branch.
Maintain branch records, files, and documentation in an organized manner.
Coordinate and manage branch supplies and inventory.
Compliance and Risk Management:
Ensure branch operations comply with banking regulations and internal policies.
Conduct regular audits and checks to identify and mitigate risks.
Ensure that the retail branch has the appropriate policies, procedures, controls, and training to ensure compliance with all appropriate financial and compliance rules and regulations.
Prepare and submit required reports to regulatory bodies and internal departments.
Staff Support:
Assist in the training and development of branch staff.
Provide guidance and support to team members in their daily tasks.
Coordinate and schedule staff meetings and training sessions.