Inside Sales Representative

Trucent, Inc. is a global leader in fluid recovery and regeneration solutions helping manufacturers and producers achieve operational excellence by incorporating sustainable processes. We are committed to demonstrating leading-edge sustainable solutions and approaches to industrial production and materials management. Our customer-centric solutions include Fluid Separation for Metalworking and Manufacturing, Industrial Fluid Control, Plant Process Optimization, Corn Oil Extraction, and Oil Flow Optimization.

We are currently looking for an Inside Sales Representative to support our Trucent Renewable Chemical Division in Van Wert, OH. TRC specializes in the environmentally sustainable manufacturing of oleochemicals used as a building block in a wide variety of applications. This person will be responsible for a variety of sales functions including but not limited to existing customer follow-up, generating new customer leads, and supporting our divisional outside Sales Representatives. Interaction with all internal departments as the customer representative is vital to success in the role.

We are ready to act immediately on those candidates who are the best fit.

Responsibilities will include:

• Build a database of qualified leads to develop sales opportunities within existing customer accounts and new business prospects.
• Generate and qualify leads for new prospects and qualify inbound leads from inquiries, quote submissions, tradeshows, etc.
• Provide sales quotes and process and enter orders. Draft, edit, and deliver clear, organized written proposals. Follow up with customers and team members regarding orders.
• Employ customer service skills and strategies to proactively identify and address customers’ needs. Collaborate with the sales team to respond to and/or route prospect or customer concerns.
• Track all leads, prospects, customers, and quotes using Zoho CRM software to ensure maximum market penetration, assist with follow-up, and maintain organization of Trucent sales opportunities.
• Ensure that internal communications between Sales, Engineering, and Production are maintained effectively to achieve high levels of customer satisfaction and retention.
• Grow and improve lead generation and customer service skills to potentially transition to an outside sales role using the database of prospects and customers one has built.
• Perform other related duties or special projects.
• Adhere to all company policies, procedures and business ethics.